Terms and Conditions

Terms and Conditions

Refunds

We are happy to refund your purchase if the book is defective or if we’ve made a mistake in processing your order.

Otherwise we don’t offer refunds but we are happy to exchange a purchase or give you bookshop credit within 30 days of purchase as long as the book is returned in its original condition.

Please note:

  • Please enclose the original Tax Invoice or a copy of the Tax Invoice with the goods.
  • The goods have to be in original condition. Let us know if you would like a replacement, a credit or a refund. Include a daytime phone number where we can contact you.
  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.

We comply with Australian Consumer laws regarding returns and refunds. Please feel free to contact us with any enquiries about refunds and exchanges at info@roop.org.au.

Terms and Conditions

Terms and Conditions

Terms and Conditions

Privacy Policy

We respect your privacy and understand the importance of keeping personal information secure.

We ask for your contact information in order to;

  • Fulfil orders placed online, by phone or email.
  • Contact you regarding orders as needed.
  • Send you our email newsletter if you have subscribed.

Please contact us with any further queries,

Thank you.

Terms and Conditions

Terms and Conditions

About Us

WLF -WHO WE ARE? Since 2011, Reading out of Poverty (ROOP) is the only non-profit organization in Victoria with a sole focus on providing early literacy skills and school preparedness for children aged 0-5 years from a disadvantaged background. WLF ROOP BOOKS, WHAT WE DO? We promote literacy skills in early childhood and provide literacy resources and services to families with young children from low socio-economic backgrounds, including migrants, refugees, and indigenous individuals in Victoria. OUR MISSION To promote language skills and literacy for children, beginning at birth, and to support parents as their child’s first teachers. OUR VISION Every Victorian family will understand the critical importance of early childhood literacy and will take an active role in their child’s reading development. All Victorian children from all cultures, genders, and backgrounds will develop literacy skills and have books of their own. Enhance literacy skills among the children we support.ROOP BOOKS Create and maintain a love for and a habit of reading for kids within families and communities in Victoria. Create awareness within the communities about the importance of early literacy development. Reduce the gap between children from a disadvantaged background and their wealthier peers. ROP Books, Train parents to support their children in their learning. Seek learning opportunities for children.ROOP BOOKS WHY WE DO IT? Being literate is the key to accessing, interpreting and processing information around us. Targeting the years 0-5 is vital in creating an understanding of our complex language system. Roop Books, Developing a love of play and reading from an early age feeds a child’s natural curiosity with learning. Being exposed to developmental play and storytelling are the very basic foundations of literacy and language progression. It is the key to academic success that can assist in breaking the cycle of poverty. ROOP BOOKS, HE PROBLEM Too many Victorian children are entering the school system either illiterate or with extremely low literacy skills. Many low-income earners struggle to afford books for their children, widening the literacy gap between children from a low socioeconomic background and those of higher income status. ROOP Books, Lack of literacy skills can cause low academic performance across all curriculum areas, spanning a child’s entire school life. If children are not supported in their literacy journey it can feed into an unbreakable cycle of poverty. ROOP Books is an initiative of Reading out of Poverty, a not-for-profit organisation working with low-socioeconomic families across Victoria. We promote language skills and literacy for children, beginning at birth, and to support parents as their child’s first teachers. Through research, engagement, and learning, ROOP has established charitable programs that provide literacy services and resources to families with young children from disadvantaged backgrounds. Find out more about us. Welcome to ROOP Books, where our dedicated volunteer team sorts and prices high-quality books for you. When you purchase a book from our store you are also donating one book to a Victorian marginalised child. Your purchase will also be supporting the charitable programs run by Reading out of Poverty (ROOP). WLF 
Terms and Conditions
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